COVID-19 Policy

• Nature’s Backpack reserves the right to make changes to our policies and/or camps to meet provincial and municipal Covid-19 guidance and regulations. Any cancellation requests in response to changes will be subject to fees as per our cancellation policy.
• If we are required to cancel camp, certain camp weeks and/or individual camp groups due to government mandate, public health recommendations or other Covid-related circumstances prior to the start of the camp session:
  
  • We are not able to guarantee a notice period. However, we will do our very best to advise families as soon as possible. 
  • Families will receive a full refund, less a $50 administration fee/session/person.  
• If we are required to cancel camp and/or individual camp groups due to government mandate, public health recommendations or other Covid-related circumstances (e.g. positive Covid case within the camp group) after the start of the camp session:
  
  • We are not able to guarantee a notice period. However, we will do our very best to advise families as soon as possible. 
• If a camper is unable to attend camp because they do not meet our screening requirements, no refund will be issued.

Nature’s Backpack reserves the right to cancel or change a camp session due to low enrolment.  A full refund will be issued. All cancellations must be requested in writing by emailing us at info@griptheedgek29.sg-host.com

We recognize that extenuating circumstances exist. For cancellations due to medical illnesses, or for any other compassionate reason, please apply in writing to info@griptheedgek29.sg-host.com. If the reason is medical- or illness-related please include official documentation.